For more information about self-service support resources, see the Help and training service description. Self-service support is available for all plans, and includes troubleshooting tools and videos, help articles and videos, as well as forums and wikis in the Microsoft 365 community. Community and self-service support options Issues that originate in customer networks fall outside of the support boundaries, and in these cases, customers must either work with their networking team or the engage the Microsoft Networking team for assistance. The Microsoft 365 technical support team troubleshoots only those issues that are related to Microsoft 365 and Office 365. For instructions, see Contact Microsoft 365 for business support. Service requests submitted in the admin center can be reopened for up to 14 days after the request has been closed. For more information, see Microsoft Support Options.Īuthorized administrators can use the Microsoft 365 admin center to submit service requests online, access support telephone numbers, and view all open and recently closed service requests.
Support is available both online through the Microsoft 365 admin center and by telephone for both paid and trial subscriptions. Free suites, such as Apache OpenOffice, can be used as a substitution in some cases, but since Microsoft Office is standardized within the business and educational community, the price of Office is still worth the purchase.With every Microsoft 365 and Office 365 subscription for enterprise, business, frontline, education, and government, Microsoft Support provides global technical, pre-sales, billing, and subscription support.
You can purchase Office with a one-time payment or as a subscription. Whether it is used for business, educational, or personal use, Microsoft Office is the leading office productivity suite.
Office applications also support add-ins, or plugins, that you can download to extend the capabilities of the programs. XLSX) for saving files, but also support their legacy formats (. Word, Excel, and PowerPoint all utilize the Open XML format (. The suite may also include Microsoft Publisher, Microsoft Access, and access to OneDrive and Teams.
The suite is available as a subscription (365) or as a one-time purchase (Home & Student 2019) for PCs and Macs, Android and iOS mobile devices, and online as a web application. Microsoft Office, also known as Microsoft 365, is an industry-standard suite of office productivity applications. Provides Office 365 Planner for helping teams organize work.Enables real-time co-authoring capabilities.Allows plugins to be installed to add functionality.Uses the widely-used Open XML format for saving documents.Includes Word, Excel, PowerPoint, Outlook, and OneNote.